POPIA Policy
Kivio Foods respects privacy and processes personal information only for clear business, communication and compliance purposes.
Last updated: 13 September 2026
We may collect names, company names, job titles, email addresses, telephone numbers, delivery or office details, enquiry information, product interests and other details voluntarily provided during a business enquiry or trade discussion.
We use personal information to respond to enquiries, provide product or catalogue information, manage customer and supplier communication, support trade supply discussions, keep business records and meet applicable legal, accounting or operational requirements.
Kivio Foods processes personal information for legitimate business purposes, to take steps requested before entering into a trade relationship, to perform agreed business activities, to comply with legal obligations and, where needed, with consent.
We do not sell personal information. We may share relevant information with service providers, logistics partners, professional advisers, technology providers, regulatory bodies or business partners where this is necessary for the purpose for which the information was provided.
We take reasonable steps to protect personal information against loss, misuse, unauthorised access and unnecessary disclosure. Information is kept only for as long as it is needed for business, legal, record-keeping or legitimate operational purposes.
You may request access to your personal information, ask for correction or deletion where appropriate, object to certain processing, withdraw consent where consent applies, or ask how your information has been used.
The website may collect basic technical information such as browser, device, page visit and usage information through ordinary hosting or analytics tools. This helps us understand website performance and improve the information available to customers.
For POPIA or privacy questions, contact Kivio Foods at privacy@kiviofoods.co.za or call +27 10 141 0941.